An automated way to prevent readmissions
May 3, 2017
After being discharged from a hospital stay, it’s important that you follow up with the right treatment and medications, and that you get your questions answered. To make sure discharged patients have the resources they need, Grays Harbor Community Hospital in Aberdeen launched an automated phone system that calls and gives post-discharge care instructions and gives an opportunity for the discharged patient to indicate if he or she needs a follow-up phone call from a hospital caregiver.... Read More >>