Webinar Sept. 12: ‘Optimizing the Patient Refund Experience’

August 30, 2023

Join Washington Hospital Services Industry Partner CommerceHealthcare® for the webinar Optimizing the Patient Refund Experience from 11 a.m. to noon Tuesday, Sept. 12. The webinar will examine the issues and discuss a solution through a comprehensive B2C payment platform. Register here.

Health care providers are issuing a growing number of refunds driven by rising patient financial obligation for care, expansion of preservice cost estimates with upfront collections and complex payer reimbursement policies. Refund management is often inefficient, costly and detracts from the patient financial experience. Fortunately, there are meaningful opportunities to improve the situation.

Learn about a timely answer to today’s financial and operational challenges that improves your patients’ experience, offers demonstrated success, is easy to implement and generates a rapid return. Feel free to share this invitation with your internal hospital networks. Unable to attend? Register anyway and we will send you the webinar recording.

The Washington Hospital Services Industry Partner program connects hospitals with product and service organizations to create efficiencies, lower costs and deliver exceptional health care. For more information about CommerceHealthcare®  or the WHS Industry Partner Program, contact Ed Phippen, edp@wsha.org, (206) 216-2556. (Cynthia Hay)


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