WSHA Endorses Washington State Communication and Resolution programs
July 19, 2017
Communication and Resolution Programs (CRPs) are a principled, comprehensive and systematic approach for responding to patients who have been harmed during health care. Despite the best training and intentions of healthcare professionals, about one in 10 patients is harmed by the care they receive. When something goes wrong during health care, the best response is one that is rapid and compassionate, and promotes healing for all involved.... Read More >>