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When Good Isn’t Good Enough: How Unconscious Bias Harms Patients During the COVID-19 Pandemic … Despite Our Good Intentions
August 20, 2020 @ 10:00 am - 11:00 am
Thursday, Aug. 20, 10:00 a.m. – 11:00 a.m. PST | When Good Isn’t Good Enough: How Unconscious Bias Harms Patients During the COVID-19 Pandemic … Despite Our Good Intentions
Facilitated Discussion | 11:30 a.m. – 12:30 p.m. facilitated by Michele Kulhanek, Director, Maternal-Infant Health Safe Deliveries Roadmap, WSHA
|Gloria Goins | Former Chief Diversity and Inclusion Officer for Bon Secours Mercy Health System
||The outcomes of unconscious bias can be seen across all industries. But in healthcare, mitigating unconscious bias is of particular importance. Evidence-based impacts of unconscious bias on safety, quality and mortality show that we are unintentionally putting our patients at risk. Cross-cultural competency is a “must have” skill as we define what it means to address, support and manage the ever-changing U.S. population, particularly as the world faces the effects of COVID-19. In this session, you will learn about practical actions that can be taken to reduce the effects of unconscious bias in healthcare operations.
Thank you to Collective Medical for sponsoring this session!