Loading Events

« All Events

  • This event has passed.

Quality Leader Learning Collaborative

June 29, 2021 @ 8:00 am - 10:00 am

Tuesday, June 29th  |  Virtual

Time: 8:00 a.m. – 10:00 a.m. Pacific Time



  • Identify key leadership attributes that enable agility and resilience for themselves, their teams and their organization
  • Assess and rate personal and team behaviors for effectiveness
  • Discover strategies to overcome ineffective behaviors that can hinder success
  • Develop a short-term action plan to prevent burnout and increase resilience and drive change, best practices and discipline throughout the organization
  • Hear opportunities to engage in NWSQP ongoing work on resilience

Click here for the full agenda

Meet the Speakers

Dr. Amer Kaissi (“Ah-mur Ky-See”)

Dr. Amer Kaissi is an-award winning Professor of Healthcare Administration at Trinity University, a Top-15 program. He is the author of the book “Intangibles: The Unexpected Traits of High-Performing Healthcare Leaders,” which has won the 2019 American College of Healthcare Executives (ACHE) Book of the Year award.

Dr. Kaissi joined the faculty of Trinity University in 2003 after earning a PhD in health services administration from the University of Minnesota. At Trinity, Dr. Kaissi teaches courses in Leadership, Professional Development and Public Speaking and is the Director of the Executive Program. His research focuses on leadership, coaching, and strategy. Dr. Kaissi is a national speaker with Huron/Studer Group and a faculty member with ACHE, the University of Colorado- Denver and Boston College. He is also a certified Executive & Physician Coach. He works with MEDI Leadership and with the Leadership Development (TLD) Group as an executive coach and he consults with hospitals and other organizations in their strategic planning efforts. His upcoming leadership book “Humbitious: The Power of Low-Ego- High-Drive Leadership” will be published in January of 2022. Dr. Kaissi, an avid soccer fan, lives in San Antonio, Texas with his wife and two teenagers.


Blake Rose, Chief Administrative Officer
Summit Pacific Medical Center

Blake joined Summit Pacific Medical Center in April of 2018 after serving in roles at University of Utah Health and here in Washington State, with Prosser Memorial Health, in Eastern Washington. Blake holds a bachelor’s degree in Spanish from Idaho State University, a master’s degree in Business from Grand Canyon University and is currently finishing his dissertation on “Burnout in Healthcare” to complete his PhD in Industrial and Organizational Psychology, also from Grand Canyon University. Blake comes with experience in developing new service lines and population health initiatives and has a passion for rural healthcare and health policy. He leads strategic organizational initiatives and develops new clinic service lines, improving access to care, achieving value-based outcomes and enhancing operational excellence. Blake loves spending time with his wife and three children, serving the community and participating in all things outdoors.



June 29, 2021
8:00 am - 10:00 am


Midori Sudo


Virtual Event – Zoom


Contact Us

Washington State Hospital Association
999 Third Avenue
Suite 1400
Seattle, WA 98104

Map / Directions

206.281.7211 phone
206.283.6122 fax


Staff List