LEAD Academy Training registration open

July 28, 2016

Join us for Washington Hospital Services’ first session of the LEAD Academy on Oct. 7. Designed for health care supervisors and managers, the LEAD program uses experiential learning to empower recently hired, newly appointed or previously untrained health care leaders to better understand and use their strengths. The Oct. 7 session will cover two modules: from peer to manager to leader, and resolving interpersonal conflict. Participants will gain the tools to:

  • Differentiate between leadership and management/supervision, and use the approach best suited to the situation
  • Apply four key leadership principles and practices that support success for supervisors and managers
  • Identify common sources of conflict
  • Choose between five options for responding to conflict at the source based on the risks and benefits of each
  • Adjust their preferred style for responding to conflict to achieve a productive outcome
  • Facilitate and engage in a conversation focused on successful conflict resolution

Registration fees include all materials, continuing education credits, breakfast, lunch and a certificate of completion. If there is interest, we will follow-up with the entire 12-module program. To learn more and register click here. (Beth Zborowski)


Contact Us

Washington State Hospital Association
999 Third Avenue
Suite 1400
Seattle, WA 98104

Map / Directions

206.281.7211 phone
206.283.6122 fax


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