Coverage is Here Washington!

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February 5 Update: Success Stories

Hospitals across the state have been making amazing efforts to enroll community members in health insurance. Visit Outreach and Enrollment Information for Hospitals page for three in-depth profiles of successful enrollment strategies.


The Washington State Hospital Association is happy to join the celebration of the opening of Washington HealthPlanFinder. Starting today, uninsured residents all over Washington State can enroll in quality, affordable health plans simply by calling or visiting Coverage begins on January 1, 2014.

“The energy that Washington State hospitals have brought to the outreach effort has been tremendous,” said Scott Bond, WSHA President and CEO. “They have gone to community health events, talked about it their newsletters, trained their staff, changed their processes, committed equipment and space, and treated enrollment as a quality improvement project. The scope of the effort is truly impressive.”

Washington Healthplanfinder is a significant change in how people get health coverage, and we know that big changes take time,” Bond said. “The work that hospitals are doing is focused on long-term and ongoing enrollment success.”

Here is a roundup of some of the enrollment activities being undertaken by Washington State hospitals. This is a sampling and does not capture all of the activities at all hospitals. If you are interested in learning more, contact the hospital or WSHA.

  • Swedish Medical Center (Seattle) has a comprehensive project team in place, including in-person assisters trained by the state, to help hospital or Emergency Department patients sign up for coverage. Swedish is also partnering with local community clinics to help assist new patients and manage their enrollment needs.
  • Harborview Medical Center (Seattle) educated staff and set enrollment appointments for many uninsured current and past patients;
  • Kittitas Valley Healthcare (Ellensburg) and Olympic Medical Center (Olympia) are putting informational posters and brochures throughout the hospital, and providing direct assistance to patients;
  • Virginia Mason (Seattle) will have trained in-person assistors (financial counselors) available to assist patients and/or visitors with the application process upon request.
  • Yakima Valley Memorial Hospital (Yakima) is providing trained in-person "assisters” and written materials for patients and visitors, in addition to doing outreach through their website and blog.
  • Deaconess Hospital and Valley Hospital (Spokane) are staffing enrollment offices near their emergency rooms, and are also providing translators for hospital visitors who don’t speak English. They are also doing outreach activities through written materials placed throughout the hospitals, speaking engagements, website, and billing inserts.
  • Summit Pacific Medical Center (Elma) has hosted educational presentations for the public through the summer, and is going to continue to work with local community resources to coordinate time for community members to have access to trained in-person assisters and free internet access.
  • Snoqualmie Valley Hospital District is providing office space so that, in partnership with their regional lead organization, the public can receive in-person assistance with enrollment;
  • Ocean Beach Hospital (Ilwaco) is providing direct enrollment assistance for patients and members of the public, both in person and over the phone.
  • United General Hospital (Sedro-Woolley) is working with their local lead organization to go door-to-door to inform people about Washington Healthplanfinder;
  • Providence (Everett) is providing enrollment kiosks for the public and asking patients if they have friends or family who also need insurance.

For more information, visit the press release.

 Coverage is Here: Information for Residents

            How will I find out if my family is eligible for free or low-cost health insurance?

            Why is health insurance enrollment important to Washington State hospitals?

Coverage is Here! Outreach and Enrollment Information for Hospitals - UPDATED September 11!

         How can I share information with hospital staff about the Exchange?

         What can nurses, doctors and administrative staff members say?

         What can hospital staff can give patients and families?

         Who else is working in my area?

         How can I learn more about helping my community get health coverage?

 Outreach and Enrollment In the News

            Links to important news stories from across the state



Barbara Gorham

Barbara Gorham